top of page
JOB ADVERTS BANNER 2.jpg

JOB ADVERT

The National Insurance Co. Ltd and NIC General Insurance Co. Ltd form part of the NIC Group are leading insurance companies in Mauritius, providing a wide range of insurance products and services.

​

We are looking for suitably qualified candidates for the following open position.

​

APPLY NOW !!!

Project Assistant – Claims/Underwriting/Premium Management (Life & General Insurance Operations) (ref: PACU/09/2024)

Responsibilities

 

  • Underwrite proposals in line with established underwriting principles and guidelines;

  • Ensure timely and accurate on-boarding of individual profiles and policies and maintaining insured details on the system;

  • Assess claims documentation for a comprehensive appraisal of risks;

  • Assess claims intimated for admissibility and eligibility as per contractual obligations;

  • Liaise with service providers as may be applicable in respect of benefit eligibility; and

  • Calculate premium refunds, adjustments and reversals as required, substantiated with documented evidence.

Requirements​

​

  • Professional Qualification in insurance or Degree in Risk Management, Business Management or Finance;

  • Experience in the insurance industry would be an advantage;

  • Proactive, dynamic & result oriented; and

  • Proven technical, process and system know how.

Project Assistant – Customer Service (ref: PACS/09/2024)

Responsibilities

 

  • Respond promptly to incoming information based client service requests using prescribed techniques and knowledge;

  • Capture client complaints, if any, effectively by upgrading the urgency level for immediate attention and decision making;

  • Conduct appropriate customer due diligence for smooth client on-boarding and classification of risk;

  • Ensure that administrative &/or compliance procedures are strictly followed;

  • Conduct ongoing monitoring of client profiles;

  • Register payment and issue receipts, allocating to the appropriate company and client accounts;

  • Carry out outgoing calls to clients with a view to uphold client relationship and reach the desired outcome of client retention or repeated purchase.

Requirements​

​

  • Degree in Business Management/Finance/marketing or equivalent Professional Qualifications;

  • Professional qualifications and prior industry experience will be an advantage;

  • Proactive, dynamic & result oriented;

  • Good communication skills (Oral/written);

  • Proven technical, process and system know how; and

  • Proficient with IT related tools/specialized software.

Project Assistant – Actuarial & Pensions (ref: PAAP/09/2024)

Responsibilities

 

  • Assist in the valuation of insurance technical provisions;

  • Conduct actuarial analysis of insurance liabilities, claims experience and other data as may be applicable;

  • Assist in the preparation of reinsurance accounts;

  • Assist in the administration of group pension schemes;

  • Assist in the development of new products and pricing thereof;

  • Provide support on technical queries and quotations; and

  • Assist in the submission of regulatory and other related returns.

Requirements​

​

  • Degree in Actuarial Science or any such qualification acceptable to the Company;

  • At least 1 year work experience;

  • Proficient in Microsoft Office applications with excellent knowledge of Excel and Access;

  • Proficient in technical modelling tool/language;

  • Proactive, dynamic & result oriented;

  • Willingness to acquire additional technical/professional skills;

  • Good communication skills (Oral/written); and  

  • Ability to work under pressure and meet tight deadlines.

Project Assistant – Financial Reporting & Accounting (ref: PAFA/09/2024)

Responsibilities

 

  • Prepare monthly Management Accounts and Annual Financial Statements in accordance with laws, regulations and reporting standards;

  • Prepare and submit statistical returns to competent authorities as per the established calendar;

  • Carry out reconciliations as may be required and provide updates on daily fund position;

  • Prepare monthly and yearly reconciliations for banks, premiums, claims and inventory items;

  • Assist in the preparation of Yearly Budgets and monthly reporting;

  • Assist in Premium management and arrears; and

  • Maintain and update the Fixed Asset Register on a monthly basis to ensure accuracy.

Requirements​

​

  • At least ACCA/ACA level 1 or any such acceptable qualification in the domain;

  • Experience in the accounting field would be an advantage;

  • Proficient with IT related tools/specialised accounting software;

  • Proactive, dynamic & result oriented;

  • Good communication skills (Oral/written);

  • Ability to work under pressure and meet tight deadlines; and  

  • Proven technical, process and system know how.

Project Assistant – Recovery (ref: PAR/09/2024)

Responsibilities

 

  • Maintain accurate client records through timely payment reconciliation and recovery progress on the Lending platform;

  • Contact clients in arrears on a timely basis by sms, telephone, email & letter to action recovery strategies including automated timely sms, email, WhatsApp reminders, actively resolve disputes, ensuring customer satisfaction and retention and daily/weekly collection targets;

  • Offer and enter into new payment plans including EMI reduction, rescheduling or moratoriums and set up new repayment options;

  • Report on impairment rates, penalty charges, arrears ageing, under Stages 1, 2 & 3, internal team collection campaigns, success rates, and devise & initiate new recovery campaigns;

  • Identify and report on root causes of arrears, implement sustainable remedial actions, and recommend on unrecoverable cases for write-off and/or collaterals crystalisation; and

  • Provide timely reporting and improvement recommendations.

Requirements​

​

  • At least 3 years post degree/professional experience in the micro finance/ lending/ entrepreneurship/ recovery fields;

  • Hold a degree preferably in Banking/ Accounting/ Finance/ Business Management/ Entrepreneurship;

  • Knowledge of the lending, insurance & SME markets in Mauritius & Africa would be an advantage;

  • Demonstrate assertiveness, multi-tasking, problem solving, communication, reporting and customer service skills, and ability to work under pressure and be results oriented;

  • Proven abilities to assess client credit worthiness and repayment capacity, influence clients to stay in good standing, posess sound technical, process and system know how, and proficient with digital tools;

  • A valid driver’s license (or readiness to own one as soon as possible).

Project Associate– Credit Analyst (ref: PACA/09/2024)

Responsibilities

 

  • Lead market research and analysis to identify key trends, opportunities, challenges and default/recovery risk in the microfinance /lending /SME sectors;

  • Acknowledge receipt and check for completeness of incoming applications in line with KYC procedures, and document all approvals and enhancements made in alignment with our recovery and profitability objectives;

  • Analyse loan applicants' financial status, credit history and collateral/ property evaluations to determine feasibility of granting loans and recommendations thereon, and explain to customers the various options available and the terms of the offer;

  • Engage in video based interviews with clients to verify authenticity of their profiles and ensure clients are aware of the terms and conditions and default implications;

  • Process loan applications and conduct thorough eligibility checks in accordance with established guidelines, tools and relevant regulatory rules and legislation; 

  • Prepare approval requests in line with approval matrix with clear recommendations;

  • Prepare offer letter, loan disbursement documentation, loan agreement, collateral  charge documents, document terms and conditions, and repayment modalities; and

  • Provide timely reporting and recommendations to improve business performance.

Requirements​

​

  • At least 4 years post degree/professional experience in the micro finance/ lending/ entrepreneurship/ marketing/ sales fields;

  • Hold a professional qualification with preferably a degree in Banking/ Accounting/ Finance/ Business Management/ Entrepreneurship;

  • Knowledge of the lending, insurance & SME markets in Mauritius & Africa would be an advantage;

  • Demonstrate assertiveness, multi-tasking, problem solving, communication, reporting and customer service skills, and ability to work under pressure and be results oriented;

  • Sound knowledge of Micro Finance & loans processes, controls, systems, and risk assessment; and

  • Proven abilities to conduct client needs analysis, to assess credit worthiness, to establish partnerships /business network with SMEs & Corporate clients & business introducers, and proficient with digital tools.

Project Associate– Business Development (ref: PABD/09/2024)

Responsibilities

 

  • Lead market research and analysis to identify key trends, opportunities, challenges and default/recovery risk in the microfinance /lending /SME sectors;

  • Utilise data and demographics from various verticals to identify target markets and customer segments for micro finance products, provide innovative solutions, achieve client retention, and sound arrears recovery performance;

  • Build and maintain relationships with stakeholders including SMEs, Corporates, industry partners, business introducers, and internal teams to develop and implement strategies for acquiring new clients and expanding the microfinance portfolio;

  • Transmit complete application files including supporting documents in line with KYC & AML-CFT procedures, through digital platforms to credit analysts for underwriting and loan eligibility assessments;

  • Analyse loan applicants' financial status, credit history and collateral/ property evaluations to determine feasibility of granting loans and recommendations thereon, and explain to customers the various options available and the terms of the offer;

  • Assist in the recovery initiatives and highlighting profitable client segments; and

  • Provide timely reporting and recommendations to improve business performance.

Requirements​

​

  • At least 4 years post degree/professional experience in the micro finance/ lending/ entrepreneurship/ marketing/ sales fields;

  • Hold a professional qualification with preferably a degree in Banking/ Accounting/ Finance/ Business Management/ Entrepreneurship;

  • Knowledge of the lending, insurance & SME markets in Mauritius & Africa would be an advantage;

  • Demonstrate assertiveness, multi-tasking, problem solving, communication, reporting and customer service skills, and ability to work under pressure and be results oriented;

  • Sound knowledge of Micro Finance & loans processes, controls, systems, and risk assessment; and

  • Proven abilities to conduct client needs analysis, to assess credit worthiness, to establish partnerships /business network with SMEs & Corporate clients & business introducers, and proficient with digital tools.

Project Operative – Tea Lady/Security Guard (ref: POTS/09/2024)

Responsibilities

 

  • Opening, closing and cleaning of office site at least half hour prior start of business;

  • Provide general butler services such as serving tea, snacks and table set up as may be required;

  • General housekeeping duties of office premises including wash rooms, kitchen, furniture, customer service area, doors and office entrance;

  • Carry out banking duties and general despatch of courier;

  • Evacuate persons from office premises in case of emergency or fire and call necessary instances; and

  • Respond to unforthcoming incidents to maintain security.

Requirements​

​

  • Vocational Certificate or such acceptable professional qualification in the domain;

  • Prior work experience in a similar role;

  • Demonstrate customer focus, service and communication standards; and

  • Uphold good grooming and work standards

How to apply?

 

Should you be up for the challenge, please submit your application with a detailed resume and a motivation letter not later than, Monday, 30th September, 2024.  

​

​

 

 

​

The Company reserves the right to call only the best-qualified candidates for an interview and not to make any appointment following this advertisement.

Spontaneous application

 

If there is no suitable opportunity available, we invite you to make a spontaneous application.

​

​

​

​

​

 

We will contact you should an opportunity that matches your profile arise.

bottom of page