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​​The National Insurance Co. Ltd and NIC General Insurance Co. Ltd form part of the NIC Group and are leading insurance companies in Mauritius, providing a wide range of insurance products and services.  NIC Micro Finance Co. Ltd, provides various microfinance solutions and is also a member of the NIC Group. We are looking for suitably qualified candidates for the following open position.

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NIC reserves the right to invite only the best candidates for interviews for the position applied or other positions that align with their profiles, as deemed appropriate.

The Company reserves the right not to make any appointments

Senior Project Manager – Specialty Risks - GI Operations (ref: SPMSR/06/25)

We are seeking a highly skilled and strategic Senior Project Manager to join our General Insurance Operations team. This role is critical in shaping and overseeing the underwriting and risk management framework for specialty risk products, with a focus on profitability, compliance, and client-centric innovation.

  • Devise and implement strategic initiatives in reinsurance and risk management;

  • Oversee underwriting processes for P&L insurance lines, ensuring thorough risk assessment and accurate pricing;

  • Implement an underwriting philosophy for risk acceptance, in line with industry practice, product features, actuarial assumptions, emerging risks, pricing methodology and Company policies;

  • Regularly assess and review product performance and make appropriate recommendations;

  • Assess client demands and lead the design of appropriate products and services;

  • Identify, monitor, manage and mitigate risks associated with financial, operational and compliance controls; and

  • Monitor and evaluate the effectiveness of the controls, including escalation of deviations or risks that need to be promptly monitored and addressed.

Requirements​

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  • Professional qualification in CII with over 10 years of work experience in the insurance/ risk management/ financial services and related domains;

  • Demonstrate strong technical, process and system know how; and

  • Possess strong communication, negotiation and people management skills

Senior Project Manager – Premium Management (ref: SPMPM/06/25)

We are looking for a results-driven and experienced Senior Project Manager to lead the Premium Management function within the NIC Group. This leadership role involves overseeing key financial operations, managing recovery strategies, and ensuring effective collaboration with clients, intermediaries, and financial institutions.

Responsibilities

 

  • Be responsible to manage the Premium Management functions of the NIC Group;

  • Lead, develop and manage technical teams for the assigned functions;

  • Devise, implement and maintain appropriate strategies and operational control procedures for the assigned functions;

  • Devise, implement and maintain appropriate recovery strategies including credit policies; and

  • Develop and manage working relationships with banking institutions, clients and intermediaries for smooth running of the functions.

Requirements​

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  • Hold a professional qualification in  accounting, finance, insurance, or management, with preferably a master’s degree in business administration, or any such acceptable qualification in the domain;

  • At least 10 years of work experience in finance, accounting or insurance related functions including minimum 7 years in a supervisory position;

  • Experience in general insurance would be an advantage;

  • Proven ability to lead and manage large technical teams;

  • Strong organizational skills with business-oriented thinking and delivery capabilities; and

  • Strong communication and negotiation skills, with a good ability to build effective relationships with service providers.

Project Manager – Micro Finance (ref: PMMF/06/25)

We are looking for an experienced and results driven manager to oversee and enhance the operations of our micro finance line of business.  In this role, you will be responsible for developing strategies, leading teams and ensuring organisational goals and operational controls are met, upholding our mission of financial inclusion and community empowerment.     

Responsibilities

 

  • Implement tactical plans to meet business and financial targets;

  • Lead the corporate and brand positioning of the micro finance line of business;

  • Drive the business operations across the value chain from business origination to disbursement and servicing;

  • Manage budgets, cash flows and service delivery to ensure operational efficiency;

  • Ensure compliance with regulatory requirements and best practices to ensure sound risk management and recovery processes;

  • Build and maintain strong relationships with stakeholders including clients and partners;

  • Manage debt recovery processes including litigation and asset recovery as may be applicable;

  • Monitor and manage customer feedback and complaints.

Requirements​

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  • At least 8 years of work experience in micro finance, credit finance, lending with at least 4 years in a managerial position;

  • Hold a professional qualification or degree in Banking, Finance, Accounting, Business Management, Economics or other acceptable qualification;

  • Excellent financial and operational management skills;

  • Strong leadership and decision making skills;

  • Knowledge of Micro and/or Credit Finance principles, products and regulatory frameworks;

  • Strong communication, negotiation and stakeholder management abilities;

  • Ability to demonstrate business-oriented thinking and project management expertise;

  • Analytical mind set with a focus on results and problem solving;

  • Knowledge of the SME & Corporate markets in Mauritius & Africa would be an advantage.

Project Associate - Recovery (ref: PAR/06/25)

We are looking for a proactive and results oriented individual to supervise the debt recovery unit of our micro finance business operations.  This role requires management of a team, development of recovery strategies, timely collection of overdue credit while maintaining client relationships.   

Responsibilities

 

  • Supervise the recovery team to meet collection targets;

  • Assist in developing and implementing recovery strategies to minimise credit default;

  • Establish credit facility agreements with clients;

  • Track overdue accounts and set up recovery actions, including repayment agreements;

  • Track debt recovery targets and negotiate recovery terms with delinquent borrowers;

  • Attend to inquiries related to credit payment servicing and arrears;

  • Coordinate legal actions in relation to debt recovery;

  • Assess and report on client default risks;

  • Use recovery tools and systems to track and report on collection activities.

  • .

Requirements​

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  • Proven experience in debt recovery, credit management preferably in the fields of micro finance or lending with at least 4 years in a supervisory position;

  • Hold a professional qualification or degree in Banking, Finance, Accounting, Economics, Business Management or other acceptable qualification;

  • Knowledge of Micro and/or Credit Finance legislation including AML-CFT;

  • Analytical and detail oriented mind set with excellent problem solving skills;

  • Knowledge of the SME & Corporate markets in Mauritius & Africa would be an advantage.

Project Associate – Finance Operations (ref: PAFO/06/25)

We are seeking a proactive and results-oriented individual to manage the financial operations of our microfinance business. This critical role involves managing accounts, ensuring timely financial submissions, and overseeing financial processes to meet operational objectives effectively.

Responsibilities

 

  • Supervise day-to-day finance operations, including accounts payable, to ensure accuracy and compliance;

  • Ensure timely payments to clients, suppliers, and intermediaries;

  • Monitor cash flow, maintain financial records, and manage petty cash;

  • Maintain accurate financial records, including updates to logbooks for bank transfers and cheque issuance;

  • Address urgent hardship cases and assist with regulatory and stakeholder queries;

  • Accurately record client requests and transactions in enterprise systems.

Requirements​

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  • At least 4 years post degree/professional experience in the accounting/ finance fields;

  • Hold a professional qualification with preferably ACCA level 3 or any such acceptable qualification in the domain;

  • Strong knowledge of accounting practices and proficiency in financial software;

  • Demonstrate assertiveness, multi-tasking, problem solving, communication, reporting and ability to work under pressure and be results oriented.

Project Associate – Business Development (ref: PABD/06/2025)

We are seeking a dynamic and results driven professional for business development to expand our micro finance operations.  In this role, you will identify growth opportunities, develop partnerships and implement strategies to increase the client portfolio.  Your contribution will directly support our mission to provide financial services to underserved communities and promote financial inclusion.

Responsibilities

 

  • Implement sales and marketing strategies for client acquisition;

  • Identify and build relationships with potential clients, partners and other stakeholders;

  • Identify emerging opportunities in the microfinance sector;

  • Devise fresh strategies for new markets and client segments;

  • Facilitate client interaction, business acceptance and on-boarding;

  • Develop business tie ups and distribution channels;

  • Meet business and financial targets.

Requirements​

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  • Proven experience in business development, sales or marketing preferably in micro finance or financial services;

  • At least 4 years serving in a supervisory position;

  • Hold a professional qualification or degree in Banking, Finance, Business Management, Marketing or other acceptable qualification;

  • Knowledge of Micro or Credit Finance legislation including AML-CFT;

  • Strong knowledge of microfinance products and financial inclusion schemes and initiatives;

  • Excellent communication, negotiation and relationship building skills;

  • Analytical minds with the ability to identify and seize market opportunities;

  • Ability to work independently, results oriented and problem solving skills;

  • Ability to demonstrate assertiveness and customer service skills;

  • Knowledge of the SME & Corporate markets in Mauritius & Africa would be an advantage;

  • A valid driver’s licence (or readiness to obtain one as soon as possible);

  • Strong knowledge of Mauritian market, local network and legislation.

Project Associate – Credit Analyst (ref: PACA/06/25)

We are seeking a meticulous and analytical Credit Analyst to evaluate the creditworthiness of potential borrowers and ensure sound lending decisions.  This role is an integral and critical component of the lending operations and requires risk assessment, for recommendations of credit approval, thereby contributing to growth and sustainability of the lending portfolio. 

Responsibilities

 

  • Analyse applications for micro finance eligibility;

  • Assess completeness and carry out due diligence and background checks to determine integrity of applications;

  • Evaluate financial standing and credit history of potential borrowers;

  • Assess business plans, cash flow statements and repayment capacity of clients;

  • Determine terms of micro lending agreements;

  • Issue terms and conditions of micro finance offers and related documentation;

  • Ensure compliance with prescribed credit assessment and business acceptance procedures.

Requirements​

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  • Proven experience as a credit analyst or similar role preferably in the micro finance or financial services sector;

  • At least 4 years in a supervisory position;

  • Hold a professional qualification or degree in Banking, Finance, Accounting, Economics, Business Management or other acceptable qualification;

  • Knowledge of regulatory compliance in the micro finance or banking sector, including AML-CFT;

  • Strong understanding of credit assessment, risk analysis and lending practices;

  • Strong communication and interpersonal skills to explain findings and recommendations;

  • Analytical and detail oriented mind set with excellent problem solving skills;

  • Knowledge of the SME & Corporate markets in Mauritius & Africa would be an advantage;

  • A valid driver’s licence (or readiness to obtain one as soon as possible).

Project Associate –Financial Reporting & Accounting (ref: PAFA/06/2025)

We are looking for detail-oriented and results-driven individual to supervise and enhance our financial reporting and accounting functions. The ideal candidate should have a good understanding of accounting principles, strong analytical skills, and the ability to work accurately and efficiently in a team environment.

Responsibilities

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  • Prepare monthly Management Accounts and Annual Financial Statements in accordance with laws, regulations and reporting standards;

  • Prepare and submit statistical returns to competent authorities as per the established calendar;

  • Monitor and provide updates on the daily fund position, ensuring liquidity and financial stability

  • Prepare monthly and yearly reconciliations for banks, debtors, creditors, revenue and inventory items;

  • Assist in the preparation of Yearly Budgets and monthly reporting; and

  • Maintain and update the Fixed Asset Register on a monthly basis to ensure accuracy.

Requirements​

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  • At least ACCA/ACA level 2 or any such acceptable qualification in the domain;

  • Experience in the accounting field is required;

  • Proficient with IT related tools/specialised accounting software;

  • Proactive, dynamic & result oriented;

  • Good communication skills (Oral/written);

  • Ability to work under pressure and meet tight deadlines; and  

  • Proven technical, process and system know how

Project Associate – Facilities (ref: PAF/06/2025)

We are looking for a proactive and results oriented individual to plan, organise and supervise all the maintenance works within the premises and any other site which falls under the NIC Group.  This role requires strong technical and supervisory skills.

Responsibilities

 

  • Supervise entrusted projects including those related to office renovations, refurbishment and property maintenance;

  • Supervise resource & team scheduling in respect of assigned departmental duties;

  • Review and implement preventive maintenance plans for all Mechanical Electrical & Plumbing systems;

  • Track all expenses incurred on assigned tasks, provide assistance to preparation and implementation of the annual maintenance budget and  other preventive maintenance plans;

  • Review and implement preventive maintenance plans for all MEP systems;

  • Supervise maintenance and repair works and ensure compliance with Health and Safety requirements;

  • Supervise custody and  usage of tools and equipment; and

  • Maintain appropriate maintenance records of Standby Generators, UPS, Air Conditioning units, Water pumps, Firefighting, Fire Alarm systems, and other building equipment. 

Requirements​

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  • Degree or Diploma in Engineering, Facilities Management, Logistics  or equivalent Technical Qualifications acceptable to the Company;

  • At least 4 years’ experience in a similar maintenance role;

  • Good understanding and experience in project management including supervision of site works;  

  • Good communication and interpersonal skills;

  • Proactive, dynamic & result oriented;

  • Proven ability to  deliver on project deadlines and targets;

  • Ability to work overtime, as and when required;

  • Possess a valid driving licence.

Project Assistant – Claims/Underwriting/Premium Management (Life & General Insurance Operations) (ref: PACU/06/2025)

We are looking for professional individual to handle claims/underwriting/Premium Management functions in Life/General Insurance operations.  The ideal candidate should have an understanding of insurance processes, accuracy in handling data, and the ability to work effectively within a team-driven environment.

Responsibilities

 

  • Underwrite proposals in line with established underwriting principles and guidelines;

  • Ensure timely and accurate on-boarding of individual profiles and policies and maintaining insured details on the system;

  • Assess claims documentation for a comprehensive appraisal of risks;

  • Assess claims intimated for admissibility and eligibility as per contractual obligations;

  • Liaise with service providers as may be applicable in respect of benefit eligibility;

  • Calculate premium refunds, adjustments and reversals as required, substantiated with documented evidence; and

  • Adhere to legal requirements and industry regulations.

Requirements​

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  • Higher School Certificate (HSC) with a minimum 1 year of relevant work experience;

  • Certificate CII or degree in Insurance, Business Management or Finance would be an advantage;

  • Proactive, dynamic & result oriented;

  • Ability to meet operational targets;

  • Team player with a positive attitude and strong interpersonal skills;

  • Good communication skills (Oral/written); and

  • Proficient in MS Office/specialized software. 

Project Assistant – Customer Service (ref: PACS/06/2025)

We are looking for professional and client-focused individual to handle customer inquiries, resolve complaints, perform due diligence, and ensure compliance with administrative procedures—both at our island-wide branches and within our back-office customer service operations.

Responsibilities

 

  • Respond promptly to incoming information based client service requests using prescribed techniques and knowledge;

  • Capture client complaints, if any, effectively by upgrading the urgency level for immediate attention and decision making;

  • Conduct appropriate customer due diligence for smooth client on-boarding and classification of risk;

  • Ensure that administrative &/or compliance procedures are strictly followed;

  • Conduct ongoing monitoring of client profiles;

  • Register payment and issue receipts, allocating to the appropriate company and client accounts;

  • Carry out outgoing calls to clients with a view to uphold client relationship and reach the desired outcome of client retention or repeated purchase.

Requirements​

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  • Higher School Certificate (HSC) with a minimum 1 year of relevant work experience;

  • Strong customer focus and commitment to delivering high service standards;

  • Self-motivated, proactive, and able to work independently;

  • Knowledge of insurance/lending/micro finance would be an advantage;

  • Team player with a positive attitude and strong interpersonal skills;

  • Good communication skills (Oral/written); and

  • Proficient in MS Office/specialized software. 

Sales & Service Representative (ref: SSR/06/2025)

We are looking for professional and client-focused individual to respond to customer inquiries, support onboarding, and handle account and payment services at our kiosks located in Tribecca and Plaisance Malls.

Responsibilities

 

  • Handle the commercial and service activities for the insurance and lending offerings of the NIC Group;

  • Establish, develop and maintain positive business and customer relationships.

  • Propose secure insurance and lending solutions to potential clients as per their needs;

  • Achieve targeted customer acquisition, retention and satisfaction performance indicators;

  • Conduct appropriate customer due diligence for smooth client on-boarding.

Requirements​

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  • Higher School Certificate (HSC) with a minimum 1 year of relevant work experience;

  • Self-motivated, proactive, and able to work independently;

  • Good communication skills (Oral/written);

  • Knowledge of insurance/lending/micro finance would be an advantage;

  • Strong customer focus and commitment to delivering high service standards;

  • Ability to work on shifts on a 7 day basis; and

  • Proficient in MS Office/specialized software. 

Project Assistant – Actuarial & Pensions (ref: PAAP/06/2025)

We are looking for a motivated individual to support actuarial and pension-related functions, including data analysis, reporting, and administrative support. The ideal candidate should have strong numerical and analytical skills, attention to detail, and an interest in actuarial science or pension fund operations.

Responsibilities

 

  • Assist in the valuation of insurance technical provisions;

  • Provide technical support in the implementation of IFRS 17;

  • Conduct actuarial analysis of insurance liabilities, claims experience and other data as may be applicable;

  • Assist in the preparation of reinsurance accounts;

  • Assist in the administration of group pension schemes;

  • Assist in the development of new products and pricing thereof;

  • Provide support on technical queries and quotations; and

  • Assist in the submission of regulatory and other related returns.

Requirements​

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  • Degree in Actuarial Science or any such professional qualification acceptable;

  • At least 1 year work experience;

  • Knowledge of IFRS 17 and exposure to actuarial work related to Life and/or General Insurance will be a strong advantage.

  • Insurance and pension’s knowledge.

  • Proficient in MS Office and specialized actuarial/statistical software.      

  • Good communication skills (Oral/written); and

  • Ability to work under pressure and meet tight deadlines.

Project Operative – Security Guard (ref: POSO/06/2025)

We are seeking for a proactive and meticulous Security Guard to ensure the safety and security of our premises and associated sites. This role involves conducting foot patrols, monitoring CCTV, responding to incidents, and escalating any suspicious activities.

Responsibilities

 

  • Greet visitors and direct them to the appropriate areas;

  • Ensure office opening/closing and secure management of keys;

  • Conduct patrols to identify unauthorized activities or safety hazards;

  • Be familiar with fire and emergency procedures;

  • Respond immediately to any unplanned external intervention to ensure security of staff/visitors;

  • Monitor CCTV, ensure alarms are functional, and respond to emergencies;

  • Assist with cleaning and maintenance coordination.

Requirements​

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  • SC and/or vocational certificate or such acceptable qualification in the domain;

  • Certification in first aid and self-defence would be an advantage;

  • At least 5 years’ experience in the domain;

  • At least a minimum height of 5 feet and 4 inches;

  • Demonstrate professional grooming and presentation skills;

  • Ability to work overtime;

  • Residing in the regions of Plaine Wilhems, South, Port-Louis and Moka.

How to apply?

 

Should you be up for the challenge, please submit your application with a detailed resume and a motivation letter not later than,

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Monday, 16 June, 2025.

  • ​​Senior Project Manager – Specialty Risks - GI Operations (ref: SPMSR/06/25);

  • Senior Project Manager – Premium Management (ref: SPMPM/06/25);

  • Project Manager – Micro Finance (ref: PMMF/06/25);

  • Project Associate - Recovery (ref: PAR/06/25);

  • Project Associate – Finance Operations (ref: PAFO/06/25);

  • Project Associate – Business Development (ref: PABD/06/25);

  • Project Associate – Credit Analyst (ref: PACA/06/25)

  • Project Associate –Financial Reporting & Accounting (ref: PAFA/06/2025)

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Sunday, 22 June, 2025.

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  • Project Associate – Facilities (ref: PAF/06/2025)

  • Project Assistant – Claims/Underwriting/Premium Management (Life & General Insurance Operations) (ref: PACU/06/2025)

  • Project Assistant – Customer Service (ref: PACS/06/2025)

  • Project Assistant – Actuarial & Pensions (ref: PAAP/06/2025)

  • Sales & Service Representative (ref: SSR/06/2025)

  • Project Operative – Security Guard (ref: POSO/06/2025)

 

 

 

 

 

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The Company reserves the right to call only the best-qualified candidates for an interview and not to make any appointment following this advertisement. NIC reserves the right to invite candidates for interviews for other positions that align with their profiles, as deemed appropriate

Spontaneous application

 

If there is no suitable opportunity available, we invite you to make a spontaneous application.

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We will contact you should an opportunity that matches your profile arise.

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