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​​The National Insurance Co. Ltd and NIC General Insurance Co. Ltd form part of the NIC Group and are leading insurance companies in Mauritius, providing a wide range of insurance products and services.  NIC Micro Finance Co. Ltd, provides various microfinance solutions and is also a member of the NIC Group. We are looking for suitably qualified candidates for the following open position.

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NIC reserves the right to invite only the best candidates for interviews for the position applied or other positions that align with their profiles, as deemed appropriate.

The Company reserves the right not to make any appointments

Finance Service Representative

We are looking for detail-oriented individual to support financial. The ideal candidate should have a good understanding of accounting principles, strong analytical skills, and the ability to work accurately and efficiently in a team environment.

Responsibilities

 

  • Assist in preparation of monthly Management Accounts and Annual Financial Statements in accordance with laws, regulations and reporting standards;

  • Assist in preparation and submission of statutory returns to competent authorities as per the established calendar;

  • Carry out reconciliations as may be required and provide updates on daily fund position;

  • Prepare monthly and yearly reconciliations for banks, premiums, claims, inventory items and other reconciliations;

  • Assist in the preparation of Yearly Budgets and monthly reporting; and

  • Maintain and update the Fixed Asset Register on a monthly basis to ensure accuracy.

Requirements​

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  • HSC/ACCA/ACA level 1/Degree in finance or any such acceptable qualification in the domain would be an advantage;

  • Experience in the accounting field would be an advantage;

  • Proficient with IT related tools/specialised accounting software;

  • Proactive, dynamic & result oriented;

  • Good communication skills (Oral/written);

  • Ability to work under pressure and meet tight deadlines; and  

  • Proven technical, process and system know how.

Analyst – Actuarial & Pensions

We are looking for a motivated individual to support actuarial and pension-related functions, including data analysis, reporting, and administrative support. The ideal candidate should have strong numerical and analytical skills, attention to detail, and an interest in actuarial science or pension fund operations.

Responsibilities

 

  • Assist in the valuation of insurance technical provisions;

  • Provide technical support in the implementation of IFRS 17;

  • Conduct actuarial analysis of insurance liabilities, claims experience and other data as may be applicable;

  • Assist in the preparation of reinsurance accounts;

  • Assist in the administration of group pension schemes;

  • Assist in the development of new products and pricing thereof;

  • Provide support on technical queries and quotations; and

  • Assist in the submission of regulatory and other related returns.

Requirements​

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  • Degree in Actuarial Science or any such professional qualification acceptable;

  • At least 1 year work experience;

  • Knowledge of IFRS 17 and exposure to actuarial work related to Life and/or General Insurance will be a strong advantage.

  • Insurance and pension’s knowledge.

  • Proficient in MS Office and specialized actuarial/statistical software.

  • Good communication skills (Oral/written); and

  • Ability to work under pressure and meet tight deadlines.

Insurance Service Representative - Property & Liability

We are seeking a detail-oriented and proactive individual to support underwriting and claims management activities within Property & Liability Insurance, ensuring accurate risk assessment, efficient claims processing and compliance with established procedures.

Responsibilities

 

  • Provide underwriting support for Property & Liability and other non-Motor, non-Health General Insurance business;

  • Assess risks using client information, site visits, survey reports and other relevant documentation;

  • Maintain accurate records of risk assessments, policies, claims, reserves and reinsurance information;

  • Assess claims for validity and admissibility and coordinate with loss adjusters, surveyors and other service providers;

  • Prepare reports and maintain approved service provider records; and

  • Assist with facultative reinsurance placements and prepare reinsurance returns, including the computation of applicable commissions and dues.

Requirements​

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  • Higher School Certificate (HSC) with at least one year of relevant work experience;

  • A professional qualification in insurance and relevant industry experience would be an advantage;

  • Strong customer focus and commitment to delivering high service standards;

  • Self-motivated, proactive and able to work independently;

  • A team player with a positive attitude and strong interpersonal skills;

  • Good oral and written communication skills; and

  • Proficiency in MS Office and relevant specialised software.

Insurance Service Representative- Service Provider Payment

We are seeking a detail-oriented and proactive individual to support the verification, processing and settlement of payments relating to Motor Insurance claims. The ideal candidate should have good numerical skills, strong coordination abilities and a commitment to ensuring timely and accurate payments in line with policy terms and internal procedures.

Responsibilities

 

  • Verify invoices from repairers, rental agencies and other service providers against approved estimates and policy entitlements;

  • Prepare and process payment vouchers and ensure timely settlement of approved payments;

  • Coordinate rental vehicle allocation under loss-of-use arrangements;

  • Liaise with service providers and stakeholders to resolve billing discrepancies and payment issues;

  • Monitor payment timelines, handle remittances and follow up on returned or reissued payment orders; and

  • Ensure compliance with internal controls, approval requirements and established procedures.

Requirements​

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  • Higher School Certificate (HSC) with a minimum 1 year of relevant work experience;

  • Strong customer focus and commitment to delivering high service standards;

  • Self-motivated, proactive, and able to work independently;

  • Knowledge of insurance, finance or accounting would be an advantage;

  • Team player with a positive attitude and strong interpersonal skills;

  • Good communication skills (Oral/written); and

  • Proficient in MS Office/specialized software.

Customer Service Representative

We are looking for professional and client-focused individual to handle customer inquiries, resolve complaints, perform due diligence, and ensure compliance with administrative procedures - both at our island-wide branches and within our back-office customer service operations.

Responsibilities

 

  • Respond promptly to incoming information based client service requests using prescribed techniques and knowledge;

  • Capture client complaints, if any, effectively by upgrading the urgency level for immediate attention and decision making;

  • Conduct appropriate customer due diligence for smooth client on-boarding and classification of risk;

  • Ensure that administrative &/or compliance procedures are strictly followed;

  • Conduct ongoing monitoring of client profiles;

  • Register payment and issue receipts, allocating to the appropriate company and client accounts;

  • Carry out outgoing calls to clients with a view to uphold client relationship and reach the desired outcome of client retention or repeated purchase.

Requirements​

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  • GCE A level, with a minimum 1 year of relevant work experience;

  • Strong customer focus and commitment to delivering high service standards;

  • Self-motivated, proactive, and able to work independently;

  • Knowledge of insurance/lending/micro finance would be an advantage;

  • Team player with a positive attitude and strong interpersonal skills;

  • Good communication skills (Oral/written); and

  • Proficient in MS Office/specialized software.

Insurance Advisor (freelance) for NIC’s Branches across Mauritius

(Port Louis, Rose Hill, Vacoas, Flacq, Triolet, Mahebourg, Riv des Anguilles, Riv du Rempart and Goodlands, Rodrigues)

Responsibilities

 

  • Present and promote NIC’s insurance and load products to clients with a view to generate new leads and sales;

  • Develop and nurture client relationships and network;

  • Customise insurance solutions according to needs of prospective clients;

  • Generate insurance proposals and guide prospective clients on suitable options;

  • Identify new prospects and grow the existing portfolio of clients;

  • Attend to client’s needs, complaints and service requests;

  • Foster client retention and business development; and

  • Comply with NIC’s customer experience standards, policies, procedures, law and regulations.

Requirements​

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  • SC or HSC (with a minimum pass in English and French);

  • Experience in sales and marketing;

  • Knowledge of insurance and financial products would be an advantage;

  • Comfortable to work with numbers;

  • Strong presentation and communication skills;

  • Proactive, dynamic & result oriented;

  • Full time/Part Time work at your own pace

Sales & Service Representative

We are looking for a dynamic, customer-focused and results-oriented individual to promote the NIC Group’s insurance and lending products, deliver quality customer service and contribute to business growth.

Responsibilities

 

  • Handle sales and customer service activities relating to the NIC Group’s insurance and lending products;

  • Recommend suitable insurance and lending solutions based on customers’ needs;

  • Achieve targets relating to customer acquisition, retention and satisfaction; and

  • Conduct customer due diligence to ensure smooth and compliant client onboarding.

Requirements​

​

  • HSC or an equivalent acceptable qualification in the relevant field;

  • At least 1 year’ experience in sales, marketing or commercial activities;

  • Proactive, dynamic and results-oriented;

  • Good oral and written communication skills;

  • Knowledge of insurance and/or lending would be an advantage;

  • Ability to work shifts on a seven-day basis; and

  • Proficiency in IT tools and specialised software.

Curriculum Vitae

SHAPE YOUR FUTURE WITH US 

Should you be up for the challenge, please submit your application with a detailed résumé on career@nicl.mu 

Thanks for submitting!

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