top of page
  • NIC Facebook
  • NIC Instagram
  • NIC Twitter
  • NIC YouTube
  • NIC LinkedIn
JOB ADVERTS BANNER 2.jpg

​​The National Insurance Co. Ltd and NIC General Insurance Co. Ltd form part of the NIC Group and are leading insurance companies in Mauritius, providing a wide range of insurance products and services.  NIC Micro Finance Co. Ltd, provides various microfinance solutions and is also a member of the NIC Group. We are looking for suitably qualified candidates for the following open position.

​​​

NIC reserves the right to invite only the best candidates for interviews for the position applied or other positions that align with their profiles, as deemed appropriate.

The Company reserves the right not to make any appointments

Lead – Operations and Financial Control

We are seeking a results-driven and experienced Lead – Operations and Financial Control to oversee operations and financial control functions, including premium management and arrears, across its Life and General Insurance businesses.  The successful candidate will be responsible for strengthening financial discipline, driving effective recovery strategies, and leading large technical teams while maintaining strong relationships with clients, intermediaries, and financial institutions.

​Responsibilities

​

  • Oversee and manage operations and financial control functions including premium billing, collections, arrears monitoring, and reconciliations;

  • Develop, implement, and maintain robust operational control frameworks, policies, and procedures;

  • Devise and execute effective recovery strategies, including the formulation and enforcement of credit policies;

  • Monitor ageing, arrears trends, and recovery performance, and implement corrective actions as required;

  • Lead, mentor, and manage large technical teams to deliver operational excellence and accountability;

  • Build and maintain strong working relationships with banking institutions, clients, intermediaries, and internal stakeholders;

  • Identify, monitor, and mitigate financial and operational risks, ensuring compliance with internal governance and regulatory requirements;

  • Escalate high-risk accounts and recommend remedial actions in coordination with relevant stakeholders;

  • Ensure adherence to internal controls, delegated authorities, and governance requirements; and

  • Identify operational, financial, and compliance risks and implement mitigation measures accordingly.

Requirements​

​

  • Hold a professional qualification in  accounting, finance, insurance, or management, with preferably a master’s degree in business administration, or any such acceptable qualification in the domain;

  • At least 10 years of work experience in finance, accounting or insurance related functions including minimum 7 years in a leadership role;

  • Experience in life/general insurance would be an advantage;

  • Proven ability to lead and manage large technical teams;

  • Strong organizational skills with business-oriented thinking and delivery capabilities; and

  • Strong communication and negotiation skills, with a good ability to build effective relationships with service providers.

Manager – Motor Claims

We are seeking an experienced and driven Manager – Motor Claims to manage day-to-day motor claims operations within our General Insurance business. The role is responsible for ensuring efficient claims handling, cost control, regulatory compliance, and high levels of customer satisfaction, while leading and developing technical claims teams.

​Responsibilities

​

  • Manage end-to-end motor claims operations, ensuring claims are assessed, processed, and settled accurately, fairly, and within agreed turnaround times;

  • Supervise and support claims teams, providing technical guidance on complex, high-value, or disputed claims;

  • Ensure compliance with internal policies, delegated authorities, and regulatory requirements;

  • Monitor claims performance, loss trends, turnaround times, and leakage, and implement corrective actions where necessary;

  • Manage relationships with garages, surveyors, loss adjusters, and other service providers, ensuring service quality and cost effectiveness;

  • Contribute to process improvements, system enhancements, and continuous improvement initiatives; and

  • Prepare management reports and provide insights on claims performance and operational risks.

Requirements​

​

  • Professional qualification in Insurance (CII) or a Degree in finance, or a related field;

  • Minimum 7–10 years’ experience in motor insurance claims, including at least 3–5 years in a supervisory or managerial role;

  • Strong technical knowledge of motor claims handling management;

  • Proven ability to manage and motivate technical teams in a high-volume operational environment;

  • Strong analytical, organisational, and problem-solving skills; and

  • Strong communication and negotiation skills, with a good ability to build effective relationships with clients.

Team Leader/Manager - Investments

We are looking for a skilled and analytical Investment professional to support the effective management of the Group’s investment portfolio across multiple asset classes. The ideal candidate will have strong financial acumen, solid market awareness, and the ability to translate economic insights into actionable investment strategies.

Responsibilities

​

  • Provide expertise in managing the Group’s investment portfolio in line with approved mandates and risk parameters;

  • Conduct comprehensive market, economic, and financial research to identify investment opportunities locally and internationally;

  • Keep abreast of global and local economic trends, financial market developments, and emerging opportunities to support strategic decision-making;

  • Guide recommendations on optimal timing and execution of investment strategies for the internal trading desk;

  • Execute trades efficiently through approved brokers and trading platforms while ensuring full compliance with internal policies and regulatory requirements;

  • Monitor market movements, liquidity positions, and portfolio exposures on an ongoing basis;

  • Perform performance monitoring across asset classes and investment channels, including attribution analysis; and

  • Prepare detailed investment and trading reports for Management and the Board; and

  • Ensure strict adherence to execution protocols, compliance frameworks, and internal control procedures.

Requirements​

​

  • Degree in Finance, Economics, Investment Management, or related field including a minimum 4 years in investment;

  • Strong understanding of financial markets, investment instruments, and portfolio management principles;

  • Solid analytical skills with the ability to interpret complex financial information; and

  • Ability to work in a fast-paced, data-driven environment.

Team Leader - Legal & Compliance

We are seeking a highly skilled and experienced Team Leader to join our legal & Compliance team. This role is responsible for coordinating legal and compliance activities, supporting regulatory obligations, and guiding business units on compliance requirements.

Responsibilities

​

  • Assist in the smooth operations of the Compliance function;

  • Advise on business processes and touch points requiring compliance to statute and regulations;

  • Conduct and report on the outcome of regular and timely process and system audits and report on areas of poor or non-compliance including customer due diligence;

  • Monitor the implementation and report on corrective actions in areas of non-compliance;

  • Assist the MLRO in such investigations as may be required in the discharge of their duties;

  • Co-ordinate the timely submission of returns or other obligations to regulatory and statutory bodies;

  • Formulate and implement compliance standards to be applied throughout the Company, including but not limited to anti-money laundering and whistleblowing frameworks;

  • Maintain an up-to-date contract repository and ensure timely contract management;

  • Draft and review contracts/legal documents/forms as may be required;

  • Provide general legal advisory support on a wide variety of business matters across the various business lines;

  • Analyse and assess impact of new laws, regulations and new products and provide recommendations thereon in respect of compliance requirements and other organisational policies;

  • Support the business through review of products and marketing materials to ensure compliance with relevant laws and regulations; and

  • Conduct thematic compliance trainings for workforce.

Requirements​

​

  • Degree in Management with Law, Legal, Compliance or any other such qualifications;

  • At least 4 years of work experience in legal and compliance functions;

  • Demonstrates good execution capabilities; and

  • Proactive, dynamic & result oriented.

Claims Handler (Motor Insurance)

We are looking for a competent and detail-oriented professional to handle motor insurance claims while coordinating the full repair process for insured vehicles, support accurate assessment of vehicle damage, evaluation of repair estimates, and effective coordination with garages and service providers.

Responsibilities

​

  • Receive, review, and register motor insurance claims in line with established procedures;

  • Assess claims for admissibility and eligibility as per policy terms and contractual obligations;

  • Examine supporting documents, damage reports, and technical assessments to validate the claim;

  • Review and analyse repair estimates using mechanical and technical knowledge to validate costs and scope of work;

  • Liaise with approved garages, assessors, service providers, and technical experts for verification of repair requirements;

  • Monitor progress of vehicle repairs and ensure timely completion in accordance with agreed timelines and quality standards;

  • Maintain complete and accurate documentation including repair estimates, approval notes, invoices, and follow-up reports;

  • Handle client queries professionally and provide guidance throughout the claims process; and

  • Ensure compliance with internal policies, regulatory guidelines, and quality standards throughout the repair process.

Requirements​

​

  • GCE A level, with a minimum 1 year of relevant work experience;

  • Strong customer focus and commitment to delivering high service standards;

  • Self-motivated, proactive, and able to work independently;

  • Knowledge of insurance would be an advantage;

  • Team player with a positive attitude and strong interpersonal skills;

  • Good communication skills (Oral/written); and

  • Proficient in MS Office/specialized software.

Claims Handler (Health Insurance)

We are looking for professional individual to handle claims functions in health Insurance operations, with a specific focus on prise en charge. The ideal candidate should have an understanding of insurance processes, accuracy in handling data, and the ability to work effectively within a team-driven environment.

Responsibilities

​

  • Respond promptly to incoming information based client service requests using prescribed techniques and knowledge;

  • Assess claims documentation for a comprehensive appraisal of risks;

  • Assess claims intimated for admissibility and eligibility as per contractual obligations;

  • Liaise with service providers as may be applicable in respect of benefit eligibility; and

  • Ensure that administrative &/or compliance procedures are strictly followed.

Requirements​

​

  • GCE A level, with a minimum 1 year of relevant work experience;

  • Strong customer focus and commitment to delivering high service standards;

  • Self-motivated, proactive, and able to work independently;

  • Knowledge of insurance would be an advantage;

  • Team player with a positive attitude and strong interpersonal skills;

  • Good communication skills (Oral/written); and

  • Proficient in MS Office/specialized software.

Project Assistant – Actuarial & Pensions (ref: PAAP/05/2026)

We are looking for a motivated individual to support actuarial and pension-related functions, including data analysis, reporting, and administrative support. The ideal candidate should have strong numerical and analytical skills, attention to detail, and an interest in actuarial science or pension fund operations.

Responsibilities

​

  • Assist in the valuation of insurance technical provisions;

  • Provide technical support in the implementation of IFRS 17;

  • Conduct actuarial analysis of insurance liabilities, claims experience and other data as may be applicable;

  • Assist in the preparation of reinsurance accounts;

  • Assist in the administration of group pension schemes;

  • Assist in the development of new products and pricing thereof;

  • Provide support on technical queries and quotations; and

  • Assist in the submission of regulatory and other related returns.

Requirements​

​

  • Degree in Actuarial Science or any such professional qualification acceptable;

  • At least 1 year work experience;

  • Knowledge of IFRS 17 and exposure to actuarial work related to Life and/or General Insurance will be a strong advantage.

  • Insurance and pension’s knowledge.

  • Proficient in MS Office and specialized actuarial/statistical software.      

  • Good communication skills (Oral/written); and

  • Ability to work under pressure and meet tight deadlines.

Insurance Service Representative (Premium Management/Arrears Recovery/Payment)

We are seeking a detail-oriented and results-driven individual to support Premium Management operations, with a focus on premium processing, reconciliation, and payment recovery. The ideal candidate should have a good understanding of basic finance principles, strong follow-up skills, and the ability to work accurately within defined processes.

Responsibilities

​

  • Process and monitor premium payments in line with contractual terms and internal procedures;

  • Follow up on outstanding premiums and support payment recovery activities;

  • Reconcile premium accounts and ensure accuracy of financial records;

  • Liaise with internal departments, intermediaries, and clients regarding premium status and payment issues;

  • Prepare and maintain reports on premium collections, outstanding balances, and recovery actions; and

  • Ensure compliance with internal controls, financial procedures, and regulatory requirements.

Requirements​

​

  • GCE A level, with a minimum 1 year of relevant work experience;

  • Strong customer focus and commitment to delivering high service standards;

  • Self-motivated, proactive, and able to work independently;

  • Knowledge of insurance, finance or accounting would be an advantage;

  • Team player with a positive attitude and strong interpersonal skills;

  • Good communication skills (Oral/written); and

  • Proficient in MS Office/specialized software.

Customer Service Representative 

​We are looking for professional and client-focused individual to handle customer inquiries, resolve complaints, perform due diligence, and ensure compliance with administrative procedures within our back-office customer service operations.

Responsibilities

​

  • Respond promptly to incoming information based client service requests using prescribed techniques and knowledge;

  • Capture client complaints, if any, effectively by upgrading the urgency level for immediate attention and decision making;

  • Conduct appropriate customer due diligence for smooth client on-boarding and classification of risk;

  • Ensure that administrative &/or compliance procedures are strictly followed;

  • Conduct ongoing monitoring of client profiles;

  • Register payment and issue receipts, allocating to the appropriate company and client accounts;

  • Carry out outgoing calls to clients with a view to uphold client relationship and reach the desired outcome of client retention or repeated purchase.

Requirements​

​

  • GCE A level, with a minimum 1 year of relevant work experience;

  • Strong customer focus and commitment to delivering high service standards;

  • Self-motivated, proactive, and able to work independently;

  • Knowledge of insurance/lending/micro finance would be an advantage;

  • Team player with a positive attitude and strong interpersonal skills;

  • Good communication skills (Oral/written); and

  • Proficient in MS Office/specialized software.

Finance Service Representative

We are looking for detail-oriented individual to support financial. The ideal candidate should have a good understanding of accounting principles, strong analytical skills, and the ability to work accurately and efficiently in a team environment.

Responsibilities

​

  • Assist in preparation of monthly Management Accounts and Annual Financial Statements in accordance with laws, regulations and reporting standards;

  • Assist in preparation and submission of statutory returns to competent authorities as per the established calendar;

  • Carry out reconciliations as may be required and provide updates on daily fund position;

  • Prepare monthly and yearly reconciliations for banks, premiums, claims, inventory items and other reconciliations;

  • Assist in the preparation of Yearly Budgets and monthly reporting; and

  • Maintain and update the Fixed Asset Register on a monthly basis to ensure accuracy.

Requirements​

​

  • HSC/ACCA/ACA level 1/Degree in finance or any such acceptable qualification in the domain would be an advantage;

  • Experience in the accounting field would be an advantage;

  • Proficient with IT related tools/specialised accounting software;

  • Proactive, dynamic & result oriented;

  • Good communication skills (Oral/written);

  • Ability to work under pressure and meet tight deadlines; and  

  • Proven technical, process and system know how.

Insurance Advisor (freelance) for NIC’s Branches across Mauritius (ref: IA/11/2025)

(Port Louis, Rose Hill, Vacoas, Flacq, Triolet, Mahebourg, Riv des Anguilles, Riv du Rempart and Goodlands)

Responsibilities

 

  • Present and promote NIC’s insurance and load products to clients with a view to generate new leads and sales;

  • Develop and nurture client relationships and network;

  • Customise insurance solutions according to needs of prospective clients;

  • Generate insurance proposals and guide prospective clients on suitable options;

  • Identify new prospects and grow the existing portfolio of clients;

  • Attend to client’s needs, complaints and service requests;

  • Foster client retention and business development; and

  • Comply with NIC’s customer experience standards, policies, procedures, law and regulations.

Requirements​

​

  • SC or HSC (with a minimum pass in English and French);

  • Experience in sales and marketing;

  • Knowledge of insurance and financial products would be an advantage;

  • Comfortable to work with numbers;

  • Strong presentation and communication skills;

  • Proactive, dynamic & result oriented;

  • Full time/Part Time work at your own pace

Human Resource Consultant

Responsibilities

 

  • Monitor the delivery and implementation of the HR strategy and provide mentorship and coaching to the HR team;

  • Co-ordinate interactions with various external stakeholders including local authorities and professional bodies;

  • Guide, review, and provide advisory support on disciplinary processes, investigations, and outcomes in line with policies and applicable legislation;

  • Assist the leadership team in driving culture initiatives, employee engagement activities, and the implementation of HR policies, procedures, and standards;

  • Manage processes related to talent acquisition, on-boarding and integration programmes;

  • Lead the implementation of succession planning as well as learning and development programmes;

  • Devise and co-ordinate the implementation of welfare and team building programmes;

  • Provide strategic support in performance management, and organisational development initiatives;

  • Monitor the implementation and progress of HR projects and recommend process improvements where necessary;

  • Assist the leadership team in strengthening HR governance, compliance, and operational effectiveness across the organisation; and

  • Perform any other cognate duty of similar nature as may be assigned by Management in line with evolving business requirements.

Requirements​

​

  • A seasoned Human Resources professional with at least 15 years’ of proven experience in a senior HR leadership role, preferably within the financial services sector or a reputable organisation;

  • Degree or equivalent professional qualifications in Human Resources Management, Management, Industrial Relations, Business Administration, or any related field as deemed appropriate and acceptable by the Company;

  • Strong knowledge of employment legislation, disciplinary procedures, employee relations, and HR best practices;

  • Proven ability to manage multiple HR functions including recruitment, learning and development, employee welfare, and organisational culture initiatives;

  • Familiarity with HR Information Systems and tools will be an advantage;

  • Excellent stakeholder management, communication, interpersonal, and negotiation skills;

  • Strong analytical, problem-solving, and report-writing abilities; and

  • High level of professionalism, integrity, and confidentiality.

We are seeking the services of a high-calibre Human Resource Consultant on a short-term and part-time contractual basis for a period of 12 months to support and strengthen the Human Resources Operations (HRM & HRD) function of the organisation. The incumbent will be required to demonstrate significant expertise and proven experience in the domain of Human Resources Management, organisational development, employee relations, talent acquisition and development, as well as strategic stakeholder management within the dynamic and evolving environment of financial services.The role will focus on supporting the senior leadership team in managing its growing a workforce of over 500 people and strengthening the HR operations by, inter alia, enhancing its governance frameworks, mentoring the HR team, and ensuring the effective implementation of strategic HR initiatives and projects.

​

The ideal candidate should possess strong mentoring capabilities and demonstrate ability to transfer knowledge and build internal HR capability during the contractual engagement.

The NIC Group is an equal-opportunity employer and is committed to promoting diversity, inclusion, equal opportunity, and merit-based employment practices.

Interested candidates are invited to submit their application together with a detailed Curriculum Vitae and relevant supporting documents within the prescribed deadline.

Internal Motor Surveyor

The NIC General Insurance Co. Ltd is looking for suitably qualified candidates for Motor Survey activities in the northern and southern regions.

Responsibilities

​

  • Conduct thorough inspections of damaged vehicles to assess the extent of damage and necessary repairs;

  • Prepare detailed survey reports, including cost estimates for repairs, parts, and labour;

  • Collaborate with claims adjusters, repair workshops, and other relevant parties to ensure accurate and efficient claims processing;

  • Provide expert advice and guidance on complex claims, leveraging extensive industry knowledge and experience;

  • Maintain up-to-date knowledge of industry standards, repair techniques, and regulatory requirements;

  • Ensure compliance with company policies and procedures, as well as relevant legal and regulatory standards; and

  • Assist in the development and implementation of best practices and continuous improvement initiatives within the motor surveying team.

Requirements​

​

  • Certificate in Motor Vehicle Engineering from City & Guilds and/or any such acceptable technical qualifications;

  • A Diploma in Motor Vehicle engineering would be an advantage;

  • At least 2 years of experience in a similar role;

  • Sound knowledge of vehicle repair processes, industry standards, and regulatory requirements;

  • Good analytical and problem-solving skills, with the ability to make sound judgements based on detailed assessments;

  • Strong communication and interpersonal skills, with the ability to build effective relationships with internal and external stakeholders;

  • A valid driver's license and willingness to travel as required for vehicle inspections including spot checks; and

  • High proficiency in using MS Office tools.

Curriculum Vitae

SHAPE YOUR FUTURE WITH US 

Thanks for submitting!

bottom of page